Telehealth improves the way VA delivers care

The Department of Veterans Affairs (VA) telehealth program uses technology to improve how VA delivers your care.

Telehealth delivers Veteran and family-centered health care by connecting you with your VA care team, no matter the distance. The program offers Real-time, interactive video visits; in-home and mobile health remote monitoring; and technologies that transmit health data or images to VA providers.

VA regional telehealth hubs enable VA specialists to treat you, even if they are not in your area. This system brings VA’s excellent care to locations that might not otherwise have specialty providers.

VA technologies allow providers to collect health data. This data can guide treatment decisions and improve your care. It will only be collected with your consent.

For instance, imagine how your hypertension treatment could change if your at-home blood pressure monitor sent information to your provider on a regular basis. These technologies help your VA provider get a clearer picture of your health.

Any veteran who qualifies to receive VA health care and lives in the United States or a U.S. territory is eligible to connect with their VA providers through this program. Contact your VA care team to develop a care plan that works best for you.

Whether you visit a community-based outpatient clinic (CBOC) or a larger medical center, your facility telehealth coordinator ensures you and your VA care teams have the tools and information you need to use the services.

Telehealth topics to discuss with your provider include: types of services available based on condition and location; how to start the process; technology needed to get started; secure of health information; and how to schedule a telehealth visit.

Every day, VA Telehealth Services develops and implements new cutting-edge digital health tools at VA sites across the country. As the largest provider of telehealth, VA is dedicated to improving your care through innovative new technology and groundbreaking research from leading hospitals and distinguished specialists.

Ask your provider to keep you updated about new services and VA-provided devices.

For more information on VA Telehealth Services, visit https://telehealth.va.gov/ how-telehealth-works-va.